Click on the Track courier button after entering your Purolator tracking/consignment number.
Track your Courier, Order, or Shipment Online
No software installation required to track the courier. Any device connected with good internet is enough to track the shipment.
Not looking for Purolator? Choose from our tracking support list here.
Purolator tracking and Delivery Status online
To track Purolator shipments, packets, cargo, or parcels, Ecouriertracking.com offers an online automated tracking system. Instead of visiting a delivery location or calling a customer service center, you can check the status of your package online.
How to check the status of Purolator online

If you are expecting a courier from Purolator, you can easily check the status of your shipment at any time. One way is to go to the Purolator official website and monitor your courier's location online, while the other is to remain in this portal and follow the steps below.
- Get your tracking number. Your Purolator waybill number/reference number can be found on the Purolator receipt or SMS which you should have received while sending the parcel.
- Enter your Purolator tracking/consignment number and click on track.
- Wait 1-3 seconds for your Purolator shipping status to appear under the form.
Official Purolator Contact Information
Contact details of Purolator for various cities are listed below along with respective Purolator customer care numbers, emails, and their office addresses.
Purolator Head Office
2727 Meadowpine Blvd.,
Mississauga, Ontario L5N 0E1, CA
Customer Service
1-888-SHIP-123 (1-888-744-7123)
TTY for the Hearing Impaired
1-800-561-7876
Technical Support
1-800-459-5599
Freight Customer Service
1-888-302-8819
About Purolator Services
Purolator began in 1960 with a two-person team. However, we’ve only just started to meet the needs of the citizens and businesses of this great nation.
Purolator Inc. is the country’s largest supplier of advanced freight, mail, and logistics solutions. Purolator continues to extend its presence, esteemed service levels, and reliability to more individuals, more companies, and more locations around the country and around the world, celebrating over 50 years of fulfilling its customers’ commitments. Purolator is proud of its Canadian roots and is committed to positioning itself for long-term sustainability and development. Purolator is also dedicated to improving the well-being of the neighborhoods in which it operates.
In the event that the Consignment/Reference Number/Order Number do not match
The reasons could be 1 or more of the following:
- Incorrect Consignment/Reference Number Number entry.
- Invalid Consignment/Reference Number entry. The Consignment number varies between 7 to 11 digits only. Please re-check the numbers you have entered.
- For multiple queries, please separate each Consignment or reference number with a comma only e.g. 111111,2222222,3333333
- Incorrect Option Selection. You may have selected a Consignment option and entered a Reference Number, or vice versa. Please re-check your entry option.
- There is no information on the Consignment/Reference Number/Order Number you have entered. Please try again later after some time.